As the first step in the design-thinking process, empathy is a vital starting place for any effective piece of technical communication. And yet, it is (quite ironically) frequently misunderstood.
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The Night Before the Launch – (A True Story)
It was well after midnight, when one of the engineers woke violently from his sleep. He and a fellow engineer had wired the rocket motor firing circuit that evening, and through a miracle, he now realized that he had installed the two wires to the circuit BACKWARDS.
Useful Acronyms and Abbreviations in Product Development
Professionals use abbreviations and acronyms all the time in their communication. Come up to speed on over 60 Product Development abbreviations defined in this article.